How can we help?
Here you will find answers to the most frequently asked questions
Booking & Reservation
You can easily submit an inquiry through our website or contact us directly via WhatsApp, phone or email. Our team will get back to you promptly to discuss all the details and create a customized offer.
We recommend booking at least 2-4 weeks in advance, especially during peak season (October to April). For short-notice bookings, please contact us directly – we'll do our best to fulfill your wishes.
Yes, cancellations and changes are free of charge up to 48 hours before the tour starts. Shorter notice changes may incur fees. Contact us in time, and we'll take care of everything.
Payment
We accept PayPal, credit cards (Visa, Mastercard), bank transfer and cash payment on site. If you have any questions about payment, please contact us.
For most tours, a deposit of 20-30% is required to confirm the booking. The remaining amount can be paid on site or before departure.
Tours & Activities
Our prices usually include transportation, professional German-speaking guides, entrance fees, and for multi-day tours also accommodation and meals. Details can be found in the respective tour description.
Absolutely! We offer customized private tours tailored to your wishes. Perfect for families, couples or special occasions.
Yes, many of our tours are designed to be family-friendly. We also offer special family tours tailored to the needs of children. Ask us for our recommendations!
Our tours are mainly offered in German and English. Other languages are available on request.
Travel & Egypt Tips
A day trip to Luxor from Hurghada costs between €65 and €120 per person, depending on the tour type (group or private). The price includes transfer, English-speaking guide, entrance fees for Valley of the Kings, Hatshepsut Temple and Colossi of Memnon, plus lunch. Private tours offer flexible schedules and personal attention.
Yes, in Hurghada you can experience dolphins in the wild. Boat trips to Dolphin House (Sha'ab El Erg) offer the chance to snorkel with dolphins. Tours depart in the morning from €25 per person. Important: These are wild dolphins – sightings are very likely but not guaranteed. We ensure respectful interaction with the animals.
The best time to visit Hurghada is October to April with pleasant 25-30°C. Summer (June-August) can exceed 40°C. Snorkeling and diving are ideal year-round as water temperature stays between 22°C and 28°C. For desert trips, we recommend November to March.
Yes, tourist areas in Egypt, especially Hurghada, are safe for travelers. The Egyptian tourism police ensure safety in all tourist areas. Hurghada has an excellent safety record. As everywhere, we recommend keeping an eye on personal valuables and respecting local customs.
Yes, most nationalities need a visa for Egypt. You can get a visa on arrival at the airport for about $25 USD, or apply for an e-visa online beforehand. The tourist visa is valid for 30 days. Your passport must be valid for at least 6 months beyond your travel date.
In Egypt, tipping (Baksheesh) is customary and part of the culture. Guidelines: tour guide €5-10 per day, driver €3-5 per day, restaurant service 10-15% of the bill, hotel porter €1-2. In simple cafes, 5-10 LE (Egyptian pounds) is appropriate. Tipping is voluntary but greatly appreciated.
